Pioneer Mini Split Review 2024 → Full-line Quality Ductless Mini Split

Let’s start this review with the brand’s best-selling WYS mini-split product, the Pioneer 12,000 BTU 21.4 SEER2 Ductless Mini-Split Inverter + Air Conditioner. It is coming for $999 or $803, making it a reasonably priced ductless mini-split air conditioner from what’s available on the market.

Its heat pump system is good for this Pioneer 12,000 BTU wall-mounted mini-split. It’s a system that reverses the refrigerant cycle depending on the temperature to deliver hot and cold air.

The existence of this system is meant to make this ductless AC versatile to use in both summer and winter. In addition, this Pioneer 12,000 BTU mini-split features a 21.4 SEER2 efficiency rating, making it a highly efficient unit to cool your home.

It also boasts a 9.1 HSPF2 efficiency rating, which makes it also efficient in warming your room when winter comes. Better yet, this wall-mounted 12,000 BTU ductless mini-split AC has a front desk control, allowing you to turn it on or off from afar with the wireless remote control.

Also, it boasts several outstanding features, such as Refrigerant Leakage Detect, Anti-cold Air Function, Low Ambient Cooling, and Follow Me feature.

Highlights:

• Cooling Rated Capacity: 12,000 BTU/h
• Cooling SEER2: 21.40 BTU/W.h
• Heating Rated Capacity: 12,000 BTU/h
• Heating HSPF2: 9.1 BTU/W.h
• Suitable Area: 250~450 Sq. F
• Voltage: 208~230V, 60Hz, 1Ph

Have you ever thought of installing an air conditioner in the ceiling of your home? If you have, buying a Pioneer 9,000 BTU 20 SEER2 8-Way Compact Cassette Air Conditioner will help you make it happen.

Equipped with a heat pump system, this ceiling-mounted 9,000 BTU ductless mini-split air conditioner is versatile enough to use in summer and winter. Whether you want to enjoy cool air in the hot season or get warm air when winter strikes, this Pioneer 9,000 BTU can make it happen.

In addition, it also comes with an omnidirectional air design that allows it to optimally deliver air to each of the 4 corners of the room. Not only that, but it also boasts a variety of unique features, such as digital frequency control, a convenient remote controller, and automatic air-sweeping louvres.

So, how about its cooling and heating efficiency ratings? On its product description, this Pioneer 9,000 BTU features a 20 SEER2 cooling efficiency rating and a 10.0 HSPF2 heating efficiency rating. Going to these ratings means this ceiling-mounted ductless mini-split AC is highly efficient to use in your home.

Highlights:

• Cooling Rated Capacity: 9,000 BTU/h
• Cooling SEER2: 20.0 BTU /W.h
• Heating Rated Capacity: 10,000 BTU/h
• Heating HSPF2: 10.0 BTU/W.h
• Suitable Area: 200~350 Sq. F
• Voltage: 208~230 V, 60Hz, 1 Ph
• Energy-Star Certified

How is it? Are you interested in mounting this Pioneer 9,000 BTU ceiling-mounted AC in your home? If you are, don’t hesitate to spend $1,720 or $1,378 to bring it home.

The next and last best-selling mini-split AC product is the Pioneer 18,000 BTU 20 SEER2 Ceiling Concealed Ducted Inverter + Energy-Star Air Conditioner. Suppose you are thinking of installing a ceiling-concealed duct mini-split AC, then this product is the right choice.

Coming with a super-slim design, you can install it in the narrowest space in your home. In addition, this Pioneer 18,000 BTU mini-split AC also features dual mounting configuration options, allowing you to install it as either ceiling-mounted or floor-mounted. The choice is yours!

Best of all, it boasts an adjustable air handler which you can personalize to pull in return air from the bottom or the rear. Besides being adjustable, the air handler of this ceiling-concealed mini-split AC also features an innovative blower wheel design for improved airflow performance.

The best part? Sure, its high cooling and heating efficiency ratings. Hence, this Pioneer 18,000 BTU mini-split air conditioner has a cooling 20.0 SEER2 efficiency rating and a heating 10.6 HSPF2 efficiency rating, ensuring it meets modern home requirements.

Highlights:

• Cooling Rated Capacity: 17,000 BTU/h
• Cooling SEER2: 20.0 BTU/W.h
• Heating Rated Capacity: 20,000 BTU/h
• Heating HSPF2: 10.6 BTU/W.h
• Suitable Area: 450~650 Sq. F
• Voltage: 208~230 V, 60 Hz, 1 Ph
• Energy-Star Certified

If you want to install this Pioneer 18,000 BTU mini-split air conditioner, you can get it immediately by paying $2,060 or $1,623.

Generally, the brand’s mini split heat pump has a fairly easy installation, allowing you to save money since you don’t need to hire any professional. Hence, to ensure your mini split heat pump installation runs smoothly, you can follow the tips and instructions below.

• Read the Installation Manual Thoroughly

First thing first, you should familiarize yourself with the brand’s mini-split systems since each of them has a different installation process. So, please kindly read the provided installation manual. Besides instruction, you can also get some important warnings reporting the potential hazard.

• Make Sure that You Have All the Essential Parts

Before you got work on the heat pump installation, you should make sure that all the necessary parts are complete as listed in the manual. After you have found that all the parts are accounted for, start keeping them in a safe place.

• Assemble the Necessary Tools

Doing mini-split installation requires several necessary tools. For that, before installing, you should gather a few basic tools, such as a drill, screwdriver, adjustable wrenches, hole saw, stud finder, tube cutter, and vacuum pump.

• Plan and Measure Before Drilling

We’re sure that you want to see any bunch of 3-inch holes in your wall. Thus, please do planning and measurement before you start drilling your wall when installing your mini-split heat pump.

• Stabilize the Exterior Unit with Concrete

Let us tell you. The weight of your mini-split unit can be between 80 to 250 pounds. As such, you should find any place in your home that can withstand and support such weight. Ideally, as advised by the brand, you can put several concrete slabs on the ground to serve as the unit’s base.

• Install New Electrical Wiring

In order to prevent problems with your mini split system, installing new electrical wiring can be the best solution you can do. For that, start installing electrical labels for your indoor and outdoor units.

• Complete A Pressure Test to Prevent Leaks

When you install the mini-split system, you need to take extra precautions to prevent potential refrigerant leaks. One way that you can prevent these leaks is by conducting a proper pressure test on the refrigerant system lines.

That’s a little explanation of how to install a Pioneer Mini Split. If you still feel confused by the instructions above, please direct yourself to visit the Installation Manual page on the official website.

During writing this review, we found that most internet users are seeking a comparison between Pioneer Mini Split and Mitsubishi. If you’re one of them, you don’t need to leave our review as we’ve rounded up a comparison between these two brands on the bullet points below. Check them out!

As the largest supplier of top-quality HVAC system products, Pioneer Mini Split is best suited for homeowners, commercial property managers, and even HVAC professionals. 

Moreover, the direct factory cost they offer means this brand is also perfect for those seeking high-quality ductless, ducted, multi-zone mini-split systems at budget-friendly prices.

Furthermore, you can find a premium line of superior-quality heating, cooling, and air conditioning systems by heading to the brand’s official website.

Whether you search for wall-mounted, ceiling-mounted, or floor-mounted with 9000 BTU, 12000 BTU, 18000 BTU, or 24000 BTU, this brand has you covered.

As a brand in the industry since 1995, Pioneer Mini Split has done an excellent job in manufacturing its products to satisfy many US customers’ needs. That said, this brand has been receiving a 4.8-star rating from 21,425 customer reviews.

Are you curious about what customers say after purchasing the brand’s product? If so, then let’s find out some genuine customer testimonials about this mini-split brand below.

Awesome product at an affordable price, customer service is excellent, and the website is user-friendly. Keep it up. No regrets.

The first testimonial comes from a happy customer who praised the brand due to its great product quality, reasonable prices, excellent customer service, and user-friendly website. Thanks to these aspects, this customer does not have any regret in purchasing the brand’s product.

Besides great quality products, this brand also received positive testimonials due to its fast shipping, as stated below.

The product functions awesomely and how it is supposed to. The shipping was handled in a prompt and professional way.

Based on his testimonial, he is satisfied with how the brand’s product work as it should. Moreover, this happy customer also loved how this brand provides fast and professional shipping.

The same thing is also stated by this customer below.

Pioneer shipped the mini split unit fast and securely. The installation was straightforward. Besides, the setup was extremely smooth, and now my whole house is cold.

He praised how this brand has prompt and secure shipping. Not only that, but this customer is also satisfied with the easy installation and smooth setup that this brand provides.

Going by the fact that this brand has been in business since 1995 and managed to get a 4.8-star rating from 21,425 reviews, this review agrees to claim that the Pioneer Mini Split is worth it.

With this brand, you not only get the high quality of a mini-split air conditioner system, but you also can enjoy factory direct prices. That’s a truly incredible deal, isn’t it?

Plus, all of the products that this brand sells have earned trusted certificates, such as AHRI Certified, ISO 12001 Certified, ISO 9001:008 Certified, and C-UL-US Listed Certified. These are certificates that ensure that Pioneer Mini Split has met the standards and requirements in manufacturing its products.

Currently, Pioneer Mini Split only provides domestic shipping within 48 contiguous states in the United States. In other words, this brand doesn’t offer shipments to Alaska, Hawaii, Puerto Rico, other US territories, and even worldwide.

However, to bring the convenience of purchase to its US customer, this brand offers FREE US shipping when you spend more than $49 on your purchase. Furthermore, this mini-split supplier will process and ship your ordered product within 3 – 5 business days.

Upon shipment, your ordered product may take 5 to 8 business days to arrive at your doorstep. How about the shipping carriers? Due to the brand’s shipping policy, they will ship your order using well-known freight companies, such as UPS and FedEx.

Based on what this brand informs on its official website, they offer 45 days return policy. With that in mind, you can return your ordered product if you’re unsatisfied with its quality.

To start your return, please approach the brand’s customer care team at 800-919-0150. Later, if your return request is accepted, the brand’s customer care will send your RMA number to your email within 3-5 business days.

However, when you file a return, you should ensure that your returned product meets several conditions below.

• The returned product should be in the perfect and resalable condition
• Your product should be FREE from damages, defects, and even scratches
• You should make sure that the product you want to return is unused and come in its original manufacturer’s packaging
• The product must be returned with an assigned RMA number, and
• Other requirements

Please visit the brand’s return policy page on its official website to get a better understanding of its return policy.

Below are some contacts of the brand’s customer service and tech support that you can get in touch with if you later find some questions and problems during your mini-split AC purchase.

• Toll-Free: (800)-919-0150
• Phone: (305) 593-8815
• FAX: (305) 513-4499
• Form available

Alternatively, you can also visit the brand’s address to find the solution to your problems.

Pioneer Mini Split Address
3250 NW 107th Ave,
Doral, Florida 33172
USA